Apple & Samsung Fined Millions for Purposefully Slowing Down Phones

Apple & Samsung Fined Millions for Purposefully Slowing Down Phones

Apple & Samsung Fined Millions for Purposefully Slowing Down Phones

"The two companies have induced consumers to install software updates that are not adequately supported by their devices, without adequately informing them, nor providing them an effective way to recover the full functionality of their devices", the AGCM said.

Finally, the organization argues that both companies caused serious issues with new software updates pushed to old hardware and that this accelerated the process of replacing the old devices. Apple, said the Italian body, did not provide clients with sufficient support options once their legal warranties expired and failed to adequately inform consumers about crucial information regarding their devices' lithium batteries resulting in overall smartphone deterioration.

Apple was found to have done the same to iPhone 6 users, prompting them to install software that was intended for the iPhone 7.

That approach caused further outrage and Apple eventually offered to replace old batteries in older iPhone models with newer batteries at a significantly reduced price. Apple didn't immediately respond to an inquiry from Fast Company.

Back in 2017 reports started to surface that Apple had reduced device performance for older iPhones by launching iOS 10.2.1. The practice is called planned obsolescence. The general idea was that the manufacturer was "forcing" them to update to the latest and greatest.

This also stimulates demand for products because people return again and again. There is an investigation ongoing in France that bears similarities to the Italian one, and there is a class action lawsuit underway in California regarding similar issues. Thoughts? Let us know what you think in the comments section below and stay tuned.

Apple acknowledged in December that it had intentionally slowed iPhones with degraded batteries through software updates to avoid sudden shutdown problems, but denied it had ever done anything to intentionally shorten the life of a product.

"We are disappointed with the Italian Competition Authority (ICA) decision", said Samsung in an email statement.

Both Apple and Samsung must now also display information about the ruling on their Italian websites. Apple's fine is nearly double, and the watchdog provides reasons behind this decision.

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