Uber shifts its policy for alleged sexual misconduct on service

Uber shifts its policy for alleged sexual misconduct on service

Uber shifts its policy for alleged sexual misconduct on service

In a blog post, Uber announced that it will let sexual assault, rape, and harassment victims pursue their claims as they see fit, rather than forcing them into mandatory, private arbitration, which was previously required by Uber's terms of service. The changes are being announced amid concerns that Uber hasn't done enough to protect its riders. They are getting rid of that policy for customers and employees alike. In order to "do better" (or at least give that impression), Uber is now changing policies it should never have had in the first place. Yay? The company plans to publish a safety transparency report that will include data on sexual assaults and other incidents that occur on the Uber platform.

The company announced on Tuesday that they have chose to waive forced arbitration for riders, drivers or employees who want to file a legal grievance against the company over claims of sexual assault. This means anyone who alleges sexual misconduct at the hands of Lyft drivers, riders or employees won't have to argue their case behind closed doors.

As they are but one of many companies that have "tiny print" clauses in their agreements that require arbitration in the event of a dispute, Uber understands that nearly no consumers read these until they need to, and companies do this intentionally to avoid cost and time-consuming litigation.

The news came one day ahead of a court-mandated due date for Uber to react in a proposed class action suit submitted by law practice Wigdor LLP on behalf of 9 females implicating motorists of sexual assault.

"Divulging the details of what happened in a sexual assault or harassment should be up to the survivor, not us", West said. "This is the beginning of a longer process needed to meaningfully improve safety".

The news comes after a CNN investigation found more than 100 Uber drivers in the USA have been accused of sexually assaulting or abusing their passengers in the past four years.

Susan Fowler, the previous Uber engineer whose post drove Uber to deal with unwanted sexual advances within the business's business labor force, is combating on the office problem more broadly in California.

Uber, which has formally responded in court, said the women will now have the choice of bringing their individual assault claims to arbitration, meditation or open court. Uber faced a reckoning of its own past year after former software engineer Susan Fowler wrote a poignant blog post documenting harassment she faced there. (I deleted the app a year ago, after a driver found my phone number-through his trip history, I assumed-and repeatedly texted and called me.) Last month, Uber implemented a host of long-delayed safety features, such as an emergency-call button that connects a rider to a 911 operator and features real-time location data from the moving auto.

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