Triple Zero Cable Repaired

Triple Zero Cable Repaired

Triple Zero Cable Repaired

The cable between Orange and Bowral in rural New South Wales (NSW) was cut in the early hours of Friday morning, causing intermittent interruptions to emergency calls for customers of Telstra, the nation's largest telecommunications company, in NSW, Victoria, Queensland, South Australia, Western Australia and Tasmania.

The outage has now also raised serious issues around the reliability of the triple-zero service as supported by Telstra, prompting Federal Communications Minister Mitch Fifield to demand answers from its boss Andy Penn.

"There is significant fire damage consistent with a lightning strike", the telco said.

We continue to work closely with emergency services providers in each State.

"We are deeply sorry for the interruptions". Have you had trouble getting through to the emergency services this morning?

In NSW, people needing urgent help were advised to call the Police Assistance Line - 131 444 - if they could not get through on 000.

"We've moved to other arrangements - the Police Assistance Line picking up the 000 calls that can't get through".

The telco blamed technical changes ahead of upgrades to mobile traffic control equipment in the telco's Exhibition Street exchange in Melbourne for the outage.

A lightning strike has caused Telstra issues across the country.

The service disruptions come just days after Telstra was hit by another partial partial network outage, with 4G voice calls in various areas around the country affected by the service disruption on 1 May.

It's still not yet known when the service will be fully restored with St John Ambulance WA confirming its calls have been affected by the damage over east.

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